Buying

How to Contact a Seller

Learn how to safely contact a seller about a product.

1

Open the product

Open the product details page for the item you are interested in.

2

Choose a contact option

Use the available messaging or calling option provided by DealUp.

3

Protect your privacy

DealUp may use privacy-protecting communication methods for supported calls. Do not ask the seller to share unnecessary private information.

4

Stay alert

If a seller asks for suspicious payments or sensitive credentials, stop the transaction and report the issue.

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