Shipping Policy

DealUp is a local marketplace connecting buyers and sellers. Shipping or delivery arrangements may therefore vary depending on the seller, product and location.

Where a seller offers delivery or shipping, the seller is responsible for communicating the available delivery method, applicable delivery charges and expected delivery timeline to the buyer.

Buyers should confirm the delivery method, location, charges and expected timeline with the seller before completing a transaction.

For local marketplace transactions, buyers and sellers may agree to meet at a suitable location for product pickup.

Users should follow DealUp safety recommendations and choose public and familiar meeting locations whenever possible.

Delivery timelines may be affected by seller availability, courier services, weather, location or other circumstances outside DealUp's direct control.

If shipping or delivery charges apply, the buyer and seller should agree on the applicable charges before the transaction is completed.

Buyers should inspect products at the time of pickup or delivery where reasonably possible and confirm that the product matches the listing details.

If there is a problem with delivery or a product received, buyers should first contact the seller and may contact DealUp support for marketplace assistance where applicable.

DealUp may update this Shipping Policy when marketplace services, delivery options or business practices change.